Chatbot platform for

Auto Dealership Industry

Pre-Sales

Car details/ brochure, Images, Configurations, Price Tables

Financing Tools/EMI Calculators

Book a Test Ride

Offer blasts/ inventory clearance sales

Post-Sales

Service booking

Hotline call numbers

Rewards and service discount messages

Past records

Accident Assistance Damage repair quotes

Find and book for nearest driving schools

Locate nearest service centers

Insurance and Service reminders

Big Idea

Imagine your customers picking up their smartphones to be notified about special promotions and sales via their preferred social media messagin platform such as WhatsApp or Facebook Messenger. Click on an option to schedule a service. Given a choice of times and a calendar entry created on the customer's calendar. The car gets dropped in and each stage from estimation to approval to service to pickup to post service feedback is all handled via WhatsApp or Facebook messenger.

Now imagine there is no human involved in this whole interaction - just a piece of software called a bot that intelligently interacts, answers questions, schedules, provides status and seeks and records feedback. And it is available 24 x 7. 

Would that set your dealership apart in service? How about saving 80% of your costs while expanding service levels without having to spend on salaries, training, days off and seasonality. It is already available and happening with Chat2AI - specifically designed for the experience of auto dealerships. 

Benefits

  • Reduce operational expense

  • Get a new age platform to wow your customers

  • Increase engagement with customers and touchpoints

  • Eliminate mobile app-fatigue

  • Multiply reach, increase breadth and depth of engagement

  • Rich analytics and customer interaction

  • Instantaneous response without the need for human response delays

  • Train your own bots

  • Chatbot web widget integration on your websites

  • Measure and improve your CSAT score

  • Always on 24 /  7 services

 

Integration Needed

  • API access for booking test rides and service related features

  • Catalog information. Pricing information.

  • CRM API access to dump inbound queries via car brochure browsing, EMI calculators etc.

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CELSGROUP

Milan, London, Dubai, Doha, Kuwait City

 

celsgroup.it