Chatbot platform for
Banking Industry

Why Chatbots will revolutionize the banking sector ?
%60
Reduce customer response
%70
Reduce operational support costs
plus
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Always on engagement with the customers
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Ease of use for customers with an interface on a smartphone they are already familiar with
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Timely no-cost notifications of transaction status and account changes
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Special promotions and sales pushes
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User acquisition rates uptrend
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Enhanced analytics on customer acquired data
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Quick setup and minimal integration
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Interactions at customers convenience and speed
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Improved CSAT score
The BI Intelligence report estimated the total salary expenditure on securities, commodities,and financial services representatives to be at $32 billion in the U.S.; Chatbots could decrease that number by $15 billion — about 46% cut.
Benefits
For customers
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Chatbots promise a better, faster experience
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Less time spent waiting for call center service or ineffective web chat support
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Accessible via a conversation medium from a ubiquitous smartphone
For banks
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No need to setup tech personnel and infrastructure
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Out of the box / cloud hosted or on-premise technology solution
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Minimal setup and easy integration
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A rich set of analytics, utilization & trending reports
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High Operational efficiency
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24/7 always on intelligent customer service
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Eliminates the issue of mobile app uninstalls
Pain points in banking customer support
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Long on call waiting time
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Different customer service agents give different answers (41%)
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Customer service agents don't know the answer (34%)
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Can't find answer on website (31%)
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An uncontrollable number of new applications